Our Policies

Lifetime Warranty

Every diamond ring we sell is manufactured under the tightest quality control standards and is carefully inspected prior to shipment. Miro Jewelers guarantees your absolute and complete satisfaction with every purchase you make. All jewelry comes with a lifetime guarantee against any manufacturers' defects that compromise the integrity of the structure of the jewelry. In the unlikely event there is ever a problem with your ring, you can bring it or mail it to our store for inspection. If the problem is deemed as a manufacturer defect, we will make the necessary repair free of charge. If the problem is deemed as normal wear and tear, then the only charge will include cost of materials needed to complete the repair.

There is wear and tear on a piece of jewelry every time you wear it, and it is required to have your jewelry checked every six months. By doing this, you will decrease your chances of losing stones, having a link break on a bracelet, lose the entire piece due to a loose clasp, or anything else that could happen with your jewelry. Warranty does not include the center stone.

Jewelry is susceptible to damage and loss, and Miro Jewelers recommends that you get jewelry insurance on pieces that you may not be able to replace. If you have homeowner's insurance, you might want to check to see if your jewelry is currently covered or if you need to add insurance for your jewelry. We can also recommend insurers if needed.

Free Shipping

Miro Jewelers provides Free Shipping on all orders placed online. All orders will be fully insured and shipped with a signature required upon delivery. Insurance is applied to every shipment up until the package is signed for. Orders under $2500 are shipped 2-3 day Priority Mail and orders over $2500 are shipped overnight. A signature is required at the time of delivery, so be sure someone is home to accept the package. Address will be verified prior to shipping of any product.

Lifetime Upgrade

With every celebration in life, your heart grows and so should your diamond. That’s why we offer a lifetime upgrade policy for your diamond center stone where you can receive a dollar-for-dollar credit* from your original purchase price towards a new larger or higher quality diamond center stone.

*Conditions apply. Original diamond purchase (for intended upgrade) must be from Miro Jewelers. Center stone must be in same condition as purchased to qualify for full credit towards upgrade. Any diamond certifications provided at original purchase must be returned with diamond to qualify for a full credit.

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